Last year we visited Grand Hyatt Taipei and did a review on the hotel, you can read about the review here. Recently, we visited the hotel again to see the new changes, definitely a lot of rapid changes happening at the hotel, from service quality to the newly renovated guest rooms and suites, everything is happening at this iconic hotel. We stayed at the same suite as we did last trip, nothing changed at all, just like the way we left it at last.
By the way, we took the Grand Hyatt Taipei's car service arrangement from TaoYuan airport to the hotel, it was around 11pm when we arrived, and received one of the best hotel transportation arrangement we've experienced. At the arrival, they had someone to meet and greet us, then they called out to the driver nearby, and by the time we walked out outside the terminal, the BMW 7 series sedan was already waiting for us and ready to go! The smooth and great service doesn't stop there, while driving into the city (about 45 minute ride from the airport), the driver was extremely friendly, courteous and welcoming, and also asked for type of music we prefer. Before you know it, we arrived at the hotel, with 3 people greeting us and help us with the luggages, and we went straight up to the room to complete our check-in(I don't know when the driver communicated with the hotel team, because the car was in silent mode the last 15 minutes, and the 3 of them waited for us outside the hotel when we arrive! Excellence in service.). We were absolutely blown away by this 5 star service, above and beyond our expectations. There were some new welcome amenities we enjoyed; first off, thanks for the 12 bottles of water scattered throughout our suite(helped us stay hydrated), a welcome fruit platter, a jar of assorted chocolates and a bottle of red wine. Thanks Grand Hyatt Taipei!
The next morning we visited the Grand Club lounge during breakfast hours, the lounge is spacious at 430 sqm and offered a wide range of food and drink spread. We were impressed by the coffee machine(coffee addicts like us, we dream to have this machine at home and office!) There were plenty of food, western and Asian(Taiwanese style), as well as a made-to-order food station for noodles and eggs/omelets.
Also to note, if you book one of their Grand Club rooms and suites, you are entitled to the following complimentary amenities:
- Complimentary continental breakfast with hot and cold selection
- All-day coffee and tea service with soft drinks
- Evening cocktails and canapés
- One-hour complimentary use of a club meeting room per day. (subject to availability)
- High-speed Internet access
- Complimentary pressing (One 2pc suit upon arrival)
- Complimentary iPod speaker is available on request.
For lunch, we tried out the dim sum offerings at Pearl Liang, located on the second floor of the hotel. The restaurant is very well known in Taipei for authentic Taiwanese cuisine, fresh seafood dishes, as well as the Cantonese style Dim Sum with a Taiwanese twist to it during lunch hours! Menu created by Cantonese Sous Chef Yat Lung Lee, the dishes reminded us of memories in Hong Kong, but with the Taiwanese flavors. Interior designer Tony Chi is the master behind this restaurant (and many parts of the hotel), he designed Pearl Liang hoping to remind guests of their warm and comfortable home. We tried out 7 items that day, all super delicious, and definitely not pricey like other 5 star hotels. There are also a wide range of tea and wine selection (they have an impressive wine cellar at the hotel!) to accompany your meal, be sure to ask the server for their recommendations that best fit your choice of food.
|Bottom right: braised bean curd sheet roll, with prawn and banana, it's a new twist of flavors to a traditional dim sum.|
|Left: baked BBQ pork bun with an almond crust on the outside, different from the traditional "Cha Shao Bao"|
|Highly recommend this post-meal dessert|
Steam salted egg yolk custard bun, extremely hot inside but amazingly delicious.
During the happy hours, we visited the Grand Club Lounge again, to see what they have to offer in terms of cocktails and canapés. Blown away again, with more than 10 bottles of alcohol to choose from, a selection of seasonal fruits, made to order hot dishes, and various cold and hot canapés to pair with your wine/cocktail/champagne(or coffee and tea). Oh, and they didn't leave out desserts! You can grab a lighter Japanese dinner down at Irodori afterwards.
If you are looking for some desserts for special occasions, or a glass of wine to unwind the day in your room, they have a wide range of selections down in the lobby floor, including boxes of hand made chocolates to bring back as souvenirs. Don't forget, you must try out their outdoor pool and the fitness center, Grand Hyatt Taipei has one of the best fitness club in Asia(including the wet areas in the change room), so make sure you leave some time to try out during your visit!
|Wine Shop at the hotel|
|Thank you Mr. Speth for this ultra artistic hand-written welcome card! |
Amazing hand writing skills.
|View of Taipei 101|
|View from the lounge (XinYi District)|
No 2, SongShou Road, Taipei, Taiwan, 11051
P. +886 2 2720 1234
Text and images by Leon Yuan